7.1 The user shall treat his access data, particularly his password, confidentially and shall not pass them on to third parties or share them with third parties. Access data must be kept secure before access by third parties. Passwords should be changed regularly, at least every three months.
7.2 Should the user make access to his access data, particularly passwords, third parties, or otherwise use or disseminate them, Lux has the right to temporarily or permanently block the profile of the user concerned and to terminate the user agreement without notice.
7.3 If the user has reason to believe that a third party uses his access data and/or profile, immediately inform Lux in text form (letter, fax, e-mail) and Lux shall provide all available evidence.
7.4 The user is solely responsible for the use of his access data, particularly passwords, by third parties or for acts or explanations, which are made via his profile. The user shall indemnify Lux from all claims in respect of third parties, including the costs of the defense (legal and judicial costs), at the statutory rate on the first request. This does not apply if this is not the responsibility of the user. Lux's liability for loss or misuse of the access data is excluded.
8.1 Lux collects, processes and uses personal data within the scope of the granted consent and legal provisions Without explicit consent, Lux collects and uses personal data only to the extent that this is necessary for the execution, use and, if necessary, settlement.
8.2 The data protection declaration provides information on which data are collected, stored and processed for what purpose, which minimum data are to be made, which can make additional voluntary data available to the user, and how the security of the personal data is guaranteed by Lux. Furthermore, the data protection declaration provides information on technical questions concerning data protection (e.g. cookies, log files, etc.).
8.3 Lux explicitly points out that the data published by users at Lux are voluntarily made available to a broad public.
8.4 Despite the fact that Lux is constantly updated by firewalls and other protective devices, the highest possible security standards (in particular, SSL encryption of all data) is absolutely impossible to protect data on the Internet against unauthorized third-party access (hackers). Lux is therefore not responsible for the unauthorized knowledge of user data by third parties, which by unintentionally overcoming the protection devices used against unauthorized access to stored data.
9.1 Lux assumes no liability whatsoever for the correctness, completeness, topicality, and legality of the data and contents posted by users. This exclusion of liability applies, particularly, if such content violates intellectual property rights (trademark rights, copyrights, etc.) or personality rights (eg general principles of personality, right to own image, etc.) of third parties. Lux shall not be liable for any misuse of the content posted by users by other users or third parties.
9.2 Lux does not check the data and content posted by the users to Lux by means of a preliminary check. Lux has no influence whatsoever on the contents of linked third-party Internet sites, a prior check is not carried out. Lux is neither possible nor able to reasonably anticipate an ongoing control of the contents of third-party users or the contents of linked third-party internet sites.
9.3 As soon as Lux becomes aware of legal violations in the content posted by users or on linked third-party sites, Lux will remove such content and/or links within a reasonable period of time and take all necessary technical and personnel measures to avoid identical legal violations in the future. In addition, the user is obligated to provide all information on request against Lux on request, particularly to express himself comprehensively to the complaint that content infringing the users’ profile has or has been discontinued. The user is expressly obliged to cooperate in the removal of legal violations.
9.4 Insofar as this is not within the sphere of responsibility of Lux or its vicarious agents, Lux is not liable for the uninterrupted usability or accessibility of Lux, for technical transmission delays or failures or for the correct functioning of infrastructures or transmission paths of the Internet. Even as long as interruptions to the availability of Lux are necessary due to maintenance work, the liability of Lux is excluded.
9.5 Lux is not liable for damage caused by force majeure, war, terrorism, and natural events or other events not foreseen by Lux (eg strike, lockout, power failures, traffic disruptions, public orders, etc.).
9.6 Lux shall be liable for damage resulting from injury to life, body or health in accordance with statutory provisions. The same applies to damages caused by intent or gross negligence. In the case of a simply negligent breach of a material contractual obligation (cardinal obligation), the liability of Lux is limited to the replacement of the foreseeable, typically occurring damage. Liability under the Product Liability Act remains unaffected by the above regulations. Moreover, any further liability of Lux is excluded.
9.7 If the liability of Lux is excluded or restricted, this also applies to Lux employees, staff, representatives and vicarious agents.
10.1 The user guarantees that the data provided by him during the registration (obligatory) and later information on his person correspond to the truth and that the profile image or other image files, which are transmitted, exclusively represent the user himself. The user guarantees and agrees that no image files transmitted by him to be used in the user profile, which can be used or used for publication within the software (app), will not be reproduced by third parties.
10.2 The user guarantees that the content he has set does not violate any legal regulations (e.g. German StGB, TMG, BDSG, MDStV, press laws, UWG, HWG, PAngV, JuSchG, etc.).
10.3 The user guarantees that all of the content (eg profile, texts, photos, graphics files, links, brands, etc. in any form) which he or she has set out to be used on Lux are protected by third parties (Eg personality, trademark, copyrights, etc.) neither exist nor be infringed.
10.4 The user is responsible for the technically perfect condition, as well as the virus-free nature of the content he has set and Lux, is liable for any damages that Lux incurs due to errors, viruses, worms, Trojans, etc. contained in the content he has set. This does not apply if the user is not responsible for the damage of data.
11.1 The user may only use Luxs services for private purposes according to the terms of the agreement. The user is solely responsible for all content posted by the user to Lux.
11.2 The user may only add contents (in particular texts, photos, illustrations, symbols, symbols, etc. in any form) to Lux, insofar as the rights required for publication on Lux are held.
11.3 The user may only send messages of any kind (messages, etc.) to users of Lux solely for the purpose of private communication. The user is to refrain from any untruthful, offensive, harassing, defamatory, offensive, sexist, racist, extreme political, extreme religious or extreme ideological expressions, or utterances that mislead the sender of the statement. The User shall be responsible for the responsible use in the communication means made available to him.
11.4 The user is not allowed to transfer personal data of other users (eg names, photos, telephone, and fax numbers, address data, e-mail addresses, etc.) or personal messages of other users of Lux (eg messages etc.) without express prior explicit consent of the data subject or to make it accessible to third parties.
11.5 The user may not publish, exchange or otherwise make access to any Lux access data (in particular passwords) including his own access data for Lux, codes or serial numbers of any kind.
11.6 The user may not place any links on websites with illegal content on Lux. Likewise, users are prohibited from making any expressions, offensive, harassing, defamatory, offensive, sexist, racist, extreme political, extreme religious or extreme ideological expressions within the software in the user profile or otherwise on websites.
11.7 Setting the following contents to Lux is not permitted to the user, regardless of the form (eg in his or her own profile, in messages, etc.), without this list being final: Propaganda Means, Unconstitutional Organizations, Incitement, misleading or impersonating content, violence, threat, violation of human dignity, erotic representations of minors, pornography, advertisement or promotion of drugs, drugs or illicit substances of any kind in open or concealed form, as well as criminal contents of any kind Prohibition also extends to content that has satirical or criticizing the above circumstances.
11.8 Advertising by users – in whatever form -, in particular, but not exclusively, the sending of notices with commercial or otherwise company-related content (advertising, personnel recruiting, chain letters, pyramid schemes, competitions, lotteries, betting games, snowballs systems, etc.) Other users of Lux, as well as the use of personal data of other users (in particular names, photos, telephone, and fax numbers, address data, e-mail addresses, etc.) for commercial purposes of any kind (especially advertising), is prohibited.
Electronic attacks of any kind on the Lux servers/databases/network or on individual users are strictly prohibited. Any electronic attack will lead to the immediate exclusion of the responsible user (extraordinary termination without notice) and will be prosecuted – as far as legally possible – in civil and criminal law. As electronic attacks are valid without this list being final: Hacking attacks and attempts to overcome, bypass, or otherwise disable Lux's security barriers Intercept or attempt to intercept for other recipients of certain personal messages Use of computer programs (eg crawler, spider, bot) for the automated reading, saving, editing, changing or forwarding of data from the Lux databases or for the automated setting of content on Lux. In your own profile, in messages, etc. Intentional use and/or dissemination of data or content to Lux which, by its nature or nature (eg errors, viruses, worms, Trojans, etc.), size or duplication (eg spamming, mail bombs, etc .) To jeopardize the existence or operation of the data center or data network of Lux or the computers and programs of users of Lux Intentional use of links, programs or other procedures that may or should be harmful to Lux's servers/databases/networks or individual users Brute force attacks Phishing
13.1 If the User violates one or more provisions of clauses 10 to 12 of these Terms of Use, Lux may block or delete affected content. In the case of serious infringements, Lux may terminate the use agreement without notice. Any payment obligations due to effective reasons for reasonably paid usage will remain in this case.
13.2 The user shall indemnify Lux against all claims, third parties against Lux, their legal representatives and / or fulfillment aids due to a breach of the user against legal regulations (e.g. German StGB, TMG, BDSG, MDStV, press laws, UWG, HWG (Eg personal and / or intellectual property rights such as trademarks / copyrights, etc.), or against contractual obligations, assurances or guarantees, including the costs of the necessary legal defense (Legal and judicial costs at the statutory rate) on first demand. The user is obliged to assist Lux in the defense of such third-party claims to the best of his knowledge and to provide the necessary information and/or information for this purpose.
13.3 The assertion of further claims (eg damages, omission, etc.) and the reimbursement of a criminal complaint remain unaffected.
14.1 Lux shall be entitled to delegate the rights and obligations under this Agreement to third parties, in whole or in part, in particular, to commission third parties to provide parts or the entire range of services of its services provided that this is reasonable for users and does not adversely affect the users , In particular the provision of the services and the fulfillment of the other contractual obligations of Lux without restriction. The protection of data shall remain unaffected.
14.2 The user is not entitled to transfer the rights and obligations from the use relationship to third parties in whole or in part.
Lux is entitled to amend these General Terms and Conditions at any time if and to the extent that this change is in the legitimate interest of Lux. A legitimate interest is in particular if the changes are necessary to fulfill legal requirements, to integrate new functions within the communication platform (software or APP) or because of changes in company orientation or processes. The changed conditions will be announced to the user two (2) weeks before their entry into force or will be displayed within the software or app at or before the use of the app. If the user of the validity does not object to the amended terms within two (2) weeks after receipt, the changed conditions are considered accepted. Lux will separately notify the user in the e-mail or within the software or app, which contains the changed conditions, the significance of the two-week period. If the user rejects the validity of the amended terms, the user or Lux can terminate the existing usage relationship at any time.
Should individual provisions of these General Terms and Conditions be or become impracticable, the validity of the General Terms and Conditions and the Usage Agreement remain unaffected. The ineffective or impracticable provision shall be replaced by the effective and enforceable regulation whose effects are closest to the economic objective pursued by the contracting parties with the ineffective or impracticable provision. The above provisions apply in the event that the contract proves to be incomplete.
Generally. From time to time, Lux may offer products and services for purchase ("in app purchases") through the App Store, Google Play Store, carrier billing, Lux direct billing or other payment platforms authorized by Lux. If you choose to make an in app purchase, you will be prompted to confirm your purchase with the applicable payment provider, and your method of payment (be it your card or a third party account such as the Google Play Store or App Store (your "Payment Method") will be charged for the in app purchase at the prices displayed to you for the service(s) you've selected as well as any sales or similar taxes that may be imposed on your payments, and you authorize Lux or the third party account, as applicable, to charge you.
If you purchase an auto-recurring periodic subscription through an in app purchase, your Payment Method will continue to be billed for the subscription until you cancel. After your initial subscription commitment period, your subscription will automatically continue for an indefinite period of time, at the price you agreed to when subscribing unless you cancel your subscription before the renewal date. Your card payment information will be stored and subsequently used for the automatic card payments in accordance with the Agreement.
Objections to a payment already made should be directed to contact@lux.dating if you were billed directly by Lux or the relevant third party account such as the App Store. You are also able to object by contacting your bank or payment provider, who can provide further information on your rights as well as applicable time limits. You may unconditionally withdraw your consent to automatic card payments at any time by going to Settings on Lux or the relevant third party account, but be advised that you are still obligated to pay any outstanding amounts.
If you want to change or terminate your subscription, it is easiest to log in to your third party account (or Settings on Lux, if applicable) and follow the instructions to terminate or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the Lux application from your device. Deleting your account on Lux or deleting the Lux application from your device does not terminate or cancel your subscription; Lux will retain all funds charged to your Payment Method until you terminate or cancel your subscription on Lux or the third party account, as applicable. If you terminate or cancel your subscription, you may use your subscription until the end of your then-current subscription term, and your subscription will not be renewed after your then-current term expires. For our members who reside in Germany, you may terminate your subscription after it has renewed with a notice period of one-month, and your right to terminate for cause remains unaffected.
Additional Terms that apply if you pay Lux directly with your Payment Method. If you pay Lux directly, Lux may correct any billing errors or mistakes that it makes even if it has already requested or received payment. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, Lux may terminate your account immediately in its sole discretion.
You may edit your Payment Method information by visiting Lux and going to Settings. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, terminate or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If you reside outside of the Americas, you agree that your payment to Lux will be through Zsoft Limited.
Virtual Items. From time to time, you may be able to purchase or earn a limited, personal, non-transferable, non-sublicensable, revocable license to use "virtual items", which could include virtual products or virtual “coins” or other units that are exchangeable within the Service for virtual products (collectively, "Virtual Items"). Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license. Virtual Items do not incur fees for non-use, however, the license granted to you in Virtual Items will terminate in accordance with the terms of this Agreement, when Lux ceases providing the Service or your account is otherwise closed or terminated. Lux, in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and may distribute Virtual Items with or without charge. Lux may manage, regulate, control, modify or eliminate Virtual Items at any time. Lux shall have no liability to you or any third party in the event that Lux exercises any such rights. Virtual Items may only be redeemed through the Service. ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE. The provision of Virtual Items for use in the Service is a service that commences immediately upon the acceptance of your purchase of such Virtual Items. YOU ACKNOWLEDGE THAT Lux IS NOT REQUIRED TO PROVIDE A REFUND IN RESPECT OF VIRTUAL ITEMS FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
Refunds. Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods. We may make an exception if a refund for a subscription offering is requested within fourteen days of the transaction date, or if the laws applicable in your jurisdiction provide for refunds.
For subscribers residing in the EU or European Economic Area - in accordance with local law, you are entitled to a full refund without stating the reason during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.
For subscribers and purchasers of Virtual Items residing in the Republic of Korea – in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase. Please note that this 7-day period commences upon the purchase.
Except as noted above for members resident in the Republic of Korea, purchases of Virtual Items are FINAL AND NON-REFUNDABLE.
If you made a purchase using your Apple ID, refunds are handled by Apple, not Lux. To request a refund, go to the App Store, click on your Apple ID, select "Purchase history", find the transaction and hit "Report Problem". You can also submit a request at https://getsupport.apple.com.
If you made a purchase using your Google Play Store account or through Lux directly: please contact customer support with your order number for the Google Play Store (you can find the order number in the order confirmation email or by logging in to Google Wallet) or Lux (you can find this on your confirmation email). You may also mail or deliver a signed and dated notice which states that you, the buyer, are canceling this Agreement, or words of similar effect.
If you use your right of cancellation (except for purchases made through your Apple ID, which Apple controls), we will refund (or ask Google to refund) all payments received from you, without undue delay and in any case within 14 days of the date when we received notice of your decision to cancel the Agreement. We shall make such refund using the same means of payment as used by you in the initial transaction. In any case, no fees will be charged to you as a result of the refund.
If you made a purchase through a payment platform not listed above, please request a refund directly from the third-party merchant through which you made your purchase.
You cannot cancel an order for delivery of digital content that is not delivered on a physical medium if order processing has begun with your explicit prior consent and acknowledgement that you will thereby lose your right of cancellation. This applies, e.g., to purchases of Virtual Items. That means that such purchases are FINAL AND NON-REFUNDABLE.
Pricing. Lux operates a global business, and our pricing varies by a number of factors. We frequently offer promotional rates - which can vary based on region, length of subscription, bundle size and more. We also regularly test new features and payment options.